Privacy Policy Moon Paris

Moon Paris is committed to respecting the privacy of its customers and protecting their personal data. This policy explains how your information is collected, used, and stored when you shop with us via our website, WhatsApp, or by visiting our branches in Basra.

When you shop or contact us, we collect:

• Full name, phone number, and email address
• Delivery address and order details
• Purchase and invoice record
• WhatsApp conversations and customer service requests
• Basic browsing data when using the site

We use your data for the following purposes:

• Processing your orders and arranging delivery to your address
• Contacting you regarding the status of your order and any updates
• Processing return and exchange requests
• Improving our services and enhancing the shopping experience
• Sending offers and discounts requires your approval only.

We do not sell your data or share it with any unaffiliated third party. We only share necessary information with:

• Delivery companies to complete your order delivery
• Government agencies only when legally required

We are committed to protecting your information by:

• Encrypting sensitive data
• Restricting employee access to personal information
• No full payment details are stored after the transaction is completed.
• Periodic review of security procedures

You have the right to:

• View the data we hold about you
• Correcting any inaccurate information
• Request to delete your personal data
• Unsubscribe from marketing messages at any time
• Receive a copy of your data

Our website uses cookies necessary for the shopping cart to function and for login. You can control these settings through your browser.

Our services are intended for adults only. We do not knowingly collect data from individuals under the age of 18. If we discover any such data, we delete it immediately.

For any inquiries or requests related to your privacy:

We will respond to all requests within 5 business days.

We reserve the right to modify this Privacy Policy as needed. You will be notified of any material changes via WhatsApp or the website 30 days in advance. The date of the last update is always displayed at the top of this page.